Our Commitment to Privacy
We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our services.
Your privacy is important to us. We design our services with your privacy in mind, implementing strong security practices to keep your information safe.
Information We Collect
Information You Provide
When you interact with our services, you may choose to provide us with certain information:
- Contact details like your name, email address, and phone number
- Business information such as company name and industry
- Communication preferences and messaging platform details
- Project requirements, specifications, and custom requests
- Payment and billing information for order processing
Information Collected Automatically
We automatically collect certain technical information when you use our website:
- Device information including type, operating system, and browser
- IP address and approximate geographic location
- Usage data such as pages viewed and features accessed
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- Service Delivery — To fulfill your orders, respond to inquiries, and provide customer support
- Communication — To send you important updates, confirmations, and service-related information
- Personalization — To tailor our services and recommendations to your needs and preferences
- Analytics — To understand how our services are used and identify areas for improvement
- Security — To protect against fraud, unauthorized access, and maintain the integrity of our services
- Legal Compliance — To comply with applicable laws, regulations, and legal obligations
How We Share Information
We do not sell your personal information. We may share your information only in these circumstances:
- Service Providers — With trusted partners who help us operate our business, such as payment processors, logistics providers, and analytics services
- Business Transfers — In connection with a merger, acquisition, or sale of assets, where your information may be transferred
- Legal Requirements — When required by law, court order, or to protect our rights and safety
- With Your Consent — When you explicitly authorize us to share your information for a specific purpose
Your Rights and Choices
You have control over your personal information. Depending on your location, you may have these rights:
- Access — Request a copy of the personal information we hold about you
- Correction — Update or correct inaccurate or incomplete information
- Deletion — Request deletion of your personal information, subject to legal requirements
- Opt-Out — Unsubscribe from marketing communications at any time
- Data Portability — Receive your data in a structured, commonly used format
To exercise these rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe.
Security and Retention
We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and regular security audits.
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. When we no longer need your information, we securely delete or anonymize it.
Cookies and Tracking
We use cookies and similar technologies to enhance your experience and collect information about how you use our services. You can control cookies through your browser settings.
Some cookies are essential for our services to function, while others help us improve performance and personalize your experience.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new effective date.
We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please don't hesitate to reach out:
Email: privacy@omones.com
We're here to help and will respond to your inquiry as quickly as possible.